Privacy Policy

Madefor (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or engage us for creative, digital, design, or development services.

This policy complies with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

Personal Information

We may collect personal details like your name, email address, phone number, and payment information to process transactions, provide customer support, and offer personalized experiences.

Device and Usage Data

We automatically gather data on how you interact with our services, including your IP address, device type, operating system, browser type, and site navigation.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser.

Who We Are

Madefor
Heath House, W Drayton Rd, Hayes, Uxbridge, UB8 3LA
Email: hello@madefor.agency

For the purposes of data protection law, Madefor acts as the Data Controller of your personal data unless stated otherwise.


Information We Collect

Information you provide directly

We may collect personal information when you:

  • Submit an enquiry or contact form

  • Email or call us

  • Request a proposal or quote

  • Engage us for services

  • Make a payment

This may include:

  • Name

  • Email address

  • Phone number

  • Company or business details

  • Billing and payment information

  • Project or creative assets you provide

  • Communications and correspondence

Automatically collected information

When you use our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent

  • Referral source

  • Website interaction data

Cookies and tracking technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember preferences

  • Analyse traffic and usage

  • Support marketing activity

You can manage cookies through your browser settings or our cookie banner.


How We Use Your Information

We use your information to:

Provide our services

  • Respond to enquiries

  • Prepare proposals and contracts

  • Deliver design, development, and digital services

  • Manage client relationships and projects

  • Process payments


Improve our business

  • Monitor website performance

  • Analyse user behaviour

  • Improve our services and offerings

Marketing

  • Send relevant updates or insights about our services (where consent or legitimate interest applies)

  • You can unsubscribe at any time

Security and compliance

  • Protect against fraud or misuse

  • Maintain system security

  • Meet legal, accounting, and regulatory obligations

Lawful Bases for Processing

Under UK/EU GDPR, we rely on:

  • Contract – to deliver services you request

  • Legitimate interests – to operate and improve our business

  • Consent – for marketing and non-essential cookies

  • Legal obligation – for tax, accounting, and compliance requirements

Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third parties only where necessary to operate our business, such as:

  • Website hosting providers

  • Cloud storage providers

  • Analytics platforms

  • Payment processors

  • Email/CRM systems

  • Professional advisers (legal/accounting)

All service providers are contractually required to protect your data.


Client Project Data

If you are a client and provide personal data for inclusion within a website or project we build for you:

  • You remain the Data Controller

  • Madefor acts as a Data Processor

  • We process data only according to your instructions and our agreement


International Transfers

Some suppliers may process data outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards such as:

  • Adequacy decisions

  • Standard Contractual Clauses

  • Equivalent protections


Data Retention

We retain personal data only for as long as necessary:

  • Enquiries: up to 24 months

  • Client/project records: contract duration + legal requirements

  • Financial records: up to 6 years (UK law)

  • Marketing: until you opt out

Data is securely deleted or anonymised when no longer required.

Data Security

We implement appropriate technical and organisational security measures, including:

  • Secure hosting environments

  • Encryption where appropriate

  • Restricted access controls

  • Password protection

  • Regular updates and monitoring

While we take reasonable steps to protect data, no system is completely secure.


Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: hello@madefor.agency


Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.


Children’s Privacy

Our services are not intended for individuals under 16, and we do not knowingly collect children’s data.


Changes to This Policy

Our services are not intended for individuals under 16, and we do not knowingly collect children’s data.


Contact

Madefor
Heath House, W Drayton Rd, Hayes, Uxbridge, UB8 3LA
Email: hello@madefor.agency

By using our website or services, you acknowledge this Privacy Policy.